A neon sign shop that outgrew its paperwork.
Urban Now is Scott’s own neon sign business, and where Kaizen Shift started. When a consignment deal with the Edmonton Oilers landed, the leads came faster than the quoting, invoicing and follow-up could keep up. Every step was done by hand.
Before
- Quotes built by hand, one at a time
- Leads, quotes and invoices in separate places
- Operations run from a Notion dashboard
After
- A quote builder that drafts the proposal
- One dashboard from lead to quote to invoice
- A web app the team runs the business on

